Being the Consumer Services Manager for Sweet Leaf Tea is both fun and challenging. I go through all emails, phone calls and social media channels to gather consumer insight for our company. While it’s true that some of the “insight” are complaints, MOST of what I hear/read is positive and comes from a place of love. This brings me to the email below from a very passionate consumer, Heidi Zerbe.

The Zebers

Hello. I just wanted to thank you for not only making such an excellent product, but for creating a (what I consider) healthy addiction, considering the alternatives. Your Mint and Honey tea is my idea of heaven in a cup. Having recently gotten married, I have taken it upon myself to teach my husband his new role: late night Sheetz runs for your fabulous-ness. (It’s a word. Look it up.) I crave it like a pregger woman wants her Krispy Kremes–although I know that when we do decide to delve into the miracle of childbirth, my cravings for Mint and Honey tea will only increase…thus giving me reason to name our first born after you. (Just so you know, this will not be for some time, although I have to admit, it’s fun to tell the hubby I am just to watch the look on his face.) All this said…I love you. And although our local Sheetz convenience store is the only location I can find your tea, and they only carry maybe three flavors, I still want to thank you for your presence in my town. You rock pretty hardcore.
But I bet you already knew that.

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Comments



1 Response to “With Love, Signed Heidi”

  • Amber Wadey said: January 28th, 2010 7:22 pm

    Mmmmm… mint & honey is my favorite too!!! What a sweet email :)

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